Privacy & cookies
Your security, our priority!
HeliAir attaches great importance to the protection of your personal data. This policy describes in clear words how we handle personal data. We do everything we can to guarantee your privacy and therefore handle personal data with care.
Which personal data does HeliAir process?
To execute the agreement you enter into with us, we need the following personal data from you:
Name and address details
Your (company) name is stored because we prefer not to address you by your customer number. We need the address and location to send invoices, to contact you or to visit us.
Email address
We store your e-mail address so that it is possible to send you messages related to the service you purchase from us or to answer questions.
Telephone number
We use your telephone number to contact you regarding the service you purchase from us or to answer questions.
Cookies
We place the following cookies:
- A session cookie, which allows us to track and ensure that completed forms actually arrive;
- A cookie that ensures that we can see whether your browser supports the use of JavaScript;
- Google Analytics cookie. We do not collect any personal information about you, but we can track the use of the website so that we can improve our website.
Why do we process your personal data?
Of course, we do not process your personal data without reason. We need them for:
- Making contact regarding the agreement we have entered into, for example by email;
- Handling responses and questions regarding our services;
- To gain insight into the use of our website, so that we can improve it where necessary and thus offer a better experience.
We will not use your personal data for purposes other than those discussed above, unless you have given your prior consent or we are legally obliged to do so.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.
In the beginning, to prevent misuse, we will only send copies and copies of your data to the email address you already know. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters via info@heliair.nl. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters via info@heliair.nl. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters via info@heliair.nl. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters via info@heliair.nl. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of HeliAir. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters via info@heliair.nl.
Contact details
If you have any questions or comments after reading this privacy policy, you can contact us via the contact details below:
Company name: HeliAir
Address: Broekweg 5A¹
Zipcode & city: 6732 GT Harskamp
Email: info@heliair.nl
KvK: 62075675
© Privacy Policy HeliAir Helicopter Services